---
title: "FAQ — Naples Underground"
url: https://underground.naples.it/faq
description: "Answers to common questions about Naples Underground: tickets, hours, tour duration, accessibility and how to book."
lang: en
---

Naples Underground: https://underground.naples.it/

#### Naples Underground: Standard Entry Ticket

8944 1h

From $18,88
https://underground.naples.it/experience/naples-underground-standard-ticket

#### Naples Underground: Skip-the-Line Ticket + Guided Tour

6142 1h 30m

From $23,58
https://underground.naples.it/experience/naples-underground-skip-the-line-guided-tour

#### Naples Underground + Sansevero Chapel: Combo Ticket

1850 2h+

From $34,21
https://underground.naples.it/experience/naples-underground-sansevero-chapel-combo

#### Catacombs of San Gennaro: Guided Tour

1668 50m

From $18,04
https://underground.naples.it/experience/catacombs-of-san-gennaro-guided-tour

#### Naples Underground: 90-Minute Guided Tour in English

1240 1h 30m

From $25,95
https://underground.naples.it/experience/naples-underground-guided-tour-english

#### Galleria Borbonica: Guided Tour

449 1h

From $20,81
https://underground.naples.it/experience/galleria-borbonica-standard-course-guided-tour

#### Naples City Card: Underground & Top Attractions

380 3 days

From $104,99
https://underground.naples.it/experience/naples-city-card-underground-top-attractions

#### Catacombs of San Gaudioso: Guided Tour

273 50m

From $18,04
https://underground.naples.it/experience/catacombs-of-san-gaudioso-guided-tour

#### Complex of San Lorenzo Maggiore & Archaeological Area: Entry + Audio Guide

179 6h

From $13,87
https://underground.naples.it/experience/san-lorenzo-maggiore-archaeological-area-ticket-audio-guide

#### Spanish Quarters Underground: Guided Tour

106 1h

From $20,81
https://underground.naples.it/experience/spanish-quarters-underground-guided-tour

#### Ipogeo dei Cristallini: Guided Tour

35 45m

From $24,97
https://underground.naples.it/experience/ipogeo-dei-cristallini-guided-tour

Experiences: https://underground.naples.it/experiences

Sights: https://underground.naples.it/what-to-see
Hours: https://underground.naples.it/opening-hours
Directions: https://underground.naples.it/how-to-get-there
FAQ: https://underground.naples.it/faq

Book now ↗: https://www.tiqets.com/en/naples-underground-tickets-l146137/?partner=underground.naples.it

FAQ Book ↗ (https://www.tiqets.com/en/naples-underground-tickets-l146137/?partner=underground.naples.it)

# Frequently Asked Questions

### How long does the Naples Underground tour last?

### Do I need to book in advance?

### What languages are tours available in?

### Is the site accessible to wheelchairs?

### Can I bring children on the tour?

### What should I wear for the visit?

### Is the narrow passage mandatory?

### Can I cancel or change my booking?

🎟️ Official partner tickets — Book online at the best price

Book now ↗ Book now — from $13,87 ↗ (https://www.tiqets.com/en/naples-underground-tickets-l146137/?partner=underground.naples.it)

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        "@type": "Question",
        "name": "How long does the Naples Underground tour last?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "The guided tour lasts approximately 90 minutes and is conducted entirely on foot. We recommend arriving at the entrance at least 15 minutes before the scheduled start time."
        }
      },
      {
        "@type": "Question",
        "name": "Do I need to book in advance?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Booking in advance is strongly recommended, especially on weekends, public holidays and during the summer season. Tours often sell out hours before the start time. You can book online through our official partners."
        }
      },
      {
        "@type": "Question",
        "name": "What languages are tours available in?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Tours are available in Italian, English, Spanish, French and German. The schedule of tours in each language varies by day — please check availability at the time of booking."
        }
      },
      {
        "@type": "Question",
        "name": "Is the site accessible to wheelchairs?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Unfortunately the underground site is not accessible to wheelchair users due to long staircases and narrow passages carved into the tuff. People with reduced mobility can visit only the upper section."
        }
      },
      {
        "@type": "Question",
        "name": "Can I bring children on the tour?",
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          "@type": "Answer",
          "text": "Yes, the tour is suitable for children from 6 years of age. Children under 4 enter free of charge. Strollers cannot be brought inside the tunnels."
        }
      },
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        "@type": "Question",
        "name": "What should I wear for the visit?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "The temperature inside the tunnels is constantly around 15°C, even in summer. We recommend bringing a light jacket and wearing comfortable closed-toe shoes with non-slip soles."
        }
      },
      {
        "@type": "Question",
        "name": "Is the narrow passage mandatory?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "No. One section of the tour passes through tunnels only 50 cm wide, navigable with a candle in hand. This passage is completely optional and can be skipped if you suffer from claustrophobia or simply prefer not to."
        }
      },
      {
        "@type": "Question",
        "name": "Can I cancel or change my booking?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Cancellation and modification policies depend on the partner you booked through. Most of our partners offer free cancellation up to 24 hours before the tour. Please check the conditions on your booking confirmation."
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