Question 1

How long does the Naples Underground tour last?

Accepted Answer

The guided tour lasts approximately 90 minutes and is conducted entirely on foot. We recommend arriving at the entrance at least 15 minutes before the scheduled start time.

Question 2

Do I need to book in advance?

Accepted Answer

Booking in advance is strongly recommended, especially on weekends, public holidays and during the summer season. Tours often sell out hours before the start time. You can book online through our official partners.

Question 3

What languages are tours available in?

Accepted Answer

Tours are available in Italian, English, Spanish, French and German. The schedule of tours in each language varies by day — please check availability at the time of booking.

Question 4

Is the site accessible to wheelchairs?

Accepted Answer

Unfortunately the underground site is not accessible to wheelchair users due to long staircases and narrow passages carved into the tuff. People with reduced mobility can visit only the upper section.

Question 5

Can I bring children on the tour?

Accepted Answer

Yes, the tour is suitable for children from 6 years of age. Children under 4 enter free of charge. Strollers cannot be brought inside the tunnels.

Question 6

What should I wear for the visit?

Accepted Answer

The temperature inside the tunnels is constantly around 15°C, even in summer. We recommend bringing a light jacket and wearing comfortable closed-toe shoes with non-slip soles.

Question 7

Is the narrow passage mandatory?

Accepted Answer

No. One section of the tour passes through tunnels only 50 cm wide, navigable with a candle in hand. This passage is completely optional and can be skipped if you suffer from claustrophobia or simply prefer not to.

Question 8

Can I cancel or change my booking?

Accepted Answer

Cancellation and modification policies depend on the partner you booked through. Most of our partners offer free cancellation up to 24 hours before the tour. Please check the conditions on your booking confirmation.

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